We take an objective look at your online store and provide a step by step, blueprint approach on how to have a direct influence on your revenue growth.
OUR WORK FLOW
WHAT WE DO
Optimising the online shopping experience for shoppers, not search engine bots.
OUR TEAM
Optimising the online shopping experience for shoppers, not search engine bots.
WE HELP
Optimise the online shopping experience for shoppers, not search engine bots, by providing custom made step by step videos based on your online store
LATEST FROM OUR BLOG
What are your customers typing into the Search Bar?
Search Bar/Search Terms Have you ever wondered what your customers are typing into your site search bar? Six months ago I wrote a piece about one of, if not THE most impactful ways you can skyrocket your conversion rates, and that is to have your customers use the site search bar to find products. Conversion […]
How to go up against “Big Retailers” & WIN
Over the New Year holiday period, I went online to buy my youngest son some well loved and “must have” spiderman hands. Apparently, these have the power to turn him into the “actual and real” spiderman. Purchase was made online from a big retailer, went through the whole process and checked out, receiving an email […]
Spend $18 to Make $6,000
There are many ways to allocate your marketing spend, some of these are, Radio Ads, TV Ads, Print, or even take it to the local Casino find a roulette table, and put it all on Black, or Red, depending on how lucky you’re feeling. However, there is one sure way to get a massive […]
Cart Abandonment
One of the most frustrating things that can happen to your online store is cart abandonment. Why does this happen? Can you imagine if you had a bricks-and-mortar store and you noticed a shopper picking something they like, deciding they want it, and as they are walking to the cash register to buy, they leave […]
How to increase your average basket size when you charge shipping
Yes, you read that title right. There are a few ways that you can grow your sales and increase your average basket size. In a report by BigCommerce, they asked what is the top priority when ordering online; pertaining to delivery. 71% answered “free delivery”, followed by 19% “fastest delivery”. In this scenario, we will […]
Online Fraud – What is the true cost to your business?
With the high traffic and high sales period just about upon us, unfortunately so is the online fraud high period. What is your plan? Do you even have one? If you can answer yes to one or more of the below questions, then I would highly recommend you take a serious and rather […]
TESTIMONIALS
We worked with Jim to improve our conversion rate for our ecommerce website. Jim is very knowledgeable, professional and easy to work with from start to finish. Jim's analysis was thorough and identified key areas for improvement that gave us some quick wins. As well, he included more indepth plans that will give our user a better experience with our website and more on-brand. Throughout the process, Jim was always available to answer any questions and offered advice above and beyond the project. On a personal note, we have stayed in touch with Jim as he is an all-around good bloke! Thanks Jim!- Very rarely do I get off zoom calls and think "Wow this person really does give a sh*T" Not only is Jim one of the most generous people, and honest people I know, but he really does want to help Aussie brands survive in a really tough ecosystem. If you're looking for someone to trust, it's Jim.
- "Working with Online Growth Consulting has been such a great experience. Jim’s knowledge, experience, and insightful advice has been invaluable in helping to create a streamlined user experience for my business. The structure and communication style was clear and logical, Jim has an amazing ability to take a complex integrated system and explain it in a way that makes it simple. The strategies that Jim suggested and implemented have delivered beyond expectations. I would highly recommend Online Growth Consulting to anyone looking to grow their online business."
- Jim from Online Growth Consulting reached out to us when we needed help the most. Our small business & community had just been hit by the 2022 Lismore floods and we were desperately helpless. We had just lost our entire retail space & all of the stock that went along with it. Our beloved hi-fi store was gone. It alone made up 2/3 of our business revenue, and we were left with a fledgling online business as our only source of income. We were already in conversations with Online Growth Consulting about using their services, but when disaster struck, we were no longer in a position to go ahead with the proposal. Within a day of the flood, Jim reached out to us, he reacted quickly & was incredibly generous during our time of need. He offered his services to us for free, with no strings attached. Jim took the time to analyse our website in great detail. He made a 1hr video, walking us through the areas that he thought we could improve upon. Having a new set of eyes on our website really highlighted all the missed opportunities we were letting slip by. We took on his feedback and implemented the recommendations. Most of which were simple tweaks that cost nothing to do. Since improving our UX, we have enjoyed a huge uptick in our organic conversion rate, which is up by 111% compared to the previous period & on top of that, the average basket size is up 23%. MORE importantly, Jim was able to get us a massive uptick in Mobile conversions. Which have gone from a conversion rate of 0.09% to 0.37%. That means from 9 transactions to 33. If you are wanting to take your online store to that next step, we highly recommend Jim and his services. He is a great bloke with a generous and thoughtful approach to your business and its needs. We can't thank you enough for what you have done for us Jim. We wish you all the success, you are absolutely deserving.
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