We worked with Jim to improve our conversion rate for our ecommerce website. Jim is very knowledgeable, professional and easy to work with from start to finish. Jim’s analysis was thorough and identified key areas for improvement that gave us some quick wins. As well, he included more indepth plans that will give our user a better experience with our website and more on-brand. Throughout the process, Jim was always available to answer any questions and offered advice above and beyond the project. On a personal note, we have stayed in touch with Jim as he is an all-around good bloke! Thanks Jim!